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The Hotel fully complies with the Personal Data/Privacy Law applicable in Dubai, UAE.

We also strive to ensure compliance by our staff with the strictest standards of security and confidentiality. We respect your rights and do safeguard information provided by website users, with the exception that personal data may be collected when Users apply for specific services and request for information via replies. We do not collect any personally identifiable information from Users while they browse the sites, and no personal data is collected. This information is used only for preparing general statistics on the usage of our websites.


Use of Cookies

We use cookies across our websites in order to improve their performance and enhance User’s online experience. Session cookies are used to enable Users to move around the site and use essential functions on our websites, such as maintaining login details for the session such that the need to transfer information across the internet may be reduced. Google Analytics are used to recognize repeat visitors to our websites in order to enable us to better understand how Users browse through our websites, the time they spend and how often they visit our websites, based on which we can improve our website. Font-size cookies are used to provide the proper appearance of characters when Users browse our website. We will not collect any personal data from the User when the cookies are being used.


The collection of any personal data collected will be subject to our Personal Information Collection Statement. Personal data is stored securely in our system and we will take all practical steps to ensure that personal data is not kept longer than is necessary for the fulfilment of the purpose (including any directly related purpose) for which the data is or is to be used. Only trained, authorized staff shall have access to the data, and we do not release personal data to parties outside the Hotels except as set out in our Personal Information Collection Statements. User has the right to request access to and correction of their personal information in accordance with the procedure set out in our Personal Information Collection Statements.


We may, from time to time, send direct marketing materials promoting products and services to Users based on their personal data, but suitable opt-out/unsubscribe mechanisms are provided.


We make every effort to protect the privacy of Users, but given the nature of the Internet, we cannot guarantee ‘perfect security’.


Users who have any questions about our privacy policy and practice can contact our Communications Department at reservations@asianahoteldubai.ae


Statement of Personal Information Collection

This Personal Information Collection Statement sets out the purposes for which the information provided by you as a User will be used following collection, what you are agreeing to with respect to our use of such information and your rights under the Personal Data / Privacy Law in Dubai, UAE. This statement may change from time to time, so please check back periodically. Each time you log into this website and use the services, you agree to be bound by the statement in force at that time.


Collection of Data

User may be asked to provide personal-identifiable information such as name and e-mail address. This is necessary to provide User the various services and activities offered on this website. Users are not obliged to supply the data, but if you do not, the services and activities may be unavailable.


IP address of the computer used to visit our website may be recorded to deter and/or prevent abusive or criminal activity on the website.


Purpose and Use of Data

Information collected is used for the following:


  • Monitoring the use of the website to help further development.
  • Compiling aggregate statistics about our users to analyze site usage.
  • Creating accounts for User who intends to register with the services offered on this website and maintaining such accounts.
  • Communicating with User in respect of matters related to or arising from the use of services offered on this website.
  • Providing information related to the Hotel including the products, facilities, services, and other privileges, benefits and other advantages from time to time offered to the User.
  • Evaluating and improving the facilities, services, and/or products offered by the Hotels.
  • Enabling communications between User and the Hotels and encouraging feedback from User on their needs and expectations of facilities, services, and/or products offered by the Hotel.


Use of Information in Direct Marketing:

We intend to use all information provided by you as a User including your name, contact details and all other information which may assist us to understand the goods and services which you might be interested in, for delivering the aforesaid information and conducting direct marketing including products, services and advice. We will delete your account details and not use the information any longer if you choose to unsubscribe.


Terms & Conditions

All information found on this site is for reference only. Every effort is made to ensure that it is accurate and updated. Nevertheless, in the event of any discrepancies or differences in interpretations, the decision of Asiana Hotels – Dubai is final.



By using this site, you signify your agreement to Asiana Hotels – Dubai Privacy Policy. If you do not agree with this policy, please do not use this site. Your continued use of the Asiana Hotels – Dubai website would be deemed as your acceptance of the Privacy Policy.